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About Us
Proper Motors, Proper Value – Carys Collection, Bringing You the Best Vehicles from Auctions and Repossessions Since 2009.
Established in June 2009, we pride ourselves on being more than just a company— we’re a valued part of the community, with a steadfast commitment to quality and customer satisfaction. With over fifteen years of experience in the, Carys Collections offers an impressive range of vehicles to suit every lifestyle and budget.
At Carys Collections, we understand that choosing the right vehicle is one of the most important decisions you’ll make. That’s why we’re dedicated to providing a seamless and personalised buying experience, tailored to your individual needs — because your satisfaction is at the heart of everything we do.
Discover the Carys Collections difference — where your satisfaction is our promise.
Every member of our hardworking team is eager to provide insights and expertise, making your purchase not just a transaction, but part of a delightful journey.
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Values
We are relentless to ensure we all go home safe. We look out for each other’s safety. Every minute. Every day.
We always look for a win-win situation with every interaction. We value our relationships. We work hard to learn about our customers, our teammates, and our partners so we can better serve them.
We are proud of the work we do! The work we do matters. No matter the role, our efforts help provide and support the equipment that builds, feed and powers the world in which we live.
Principles
We like to ask questions to keep learning. We are curious, not judgemental. We are always willing to learn about new things, new views, and ourselves.
We strive to be the best. Healthy competition can promote innovation and progress. We like to benchmark ourselves constantly to ensure we are improving in all ways possible. We thrive on finding ways to win for customers, our partners, and our teams!
We are proud of the work we do! The work we do matters. No matter the role, our efforts help provide and support the equipment that builds, feed and powers the world in which we live.
We believe it is important to communicate and listen well to succeed. Effective communication is clear and concise, and involves being open to new ideas and feedback. We don’t let issues remain with our team or with our customers. We make a visit, we pick up the phone, we find a way to get it done!
Frequently Asked Questions
Where will my vehicle be delivered?
Do I have to be present when you deliver the vehicle?
How long is this quoted price good for?
Is the charge in GBP or EUR?
Do you offer contactless delivery options?
Will my vehicle be driven?
Does Carys Collections have Insurance?
How long does it take to ship a vehicle?
Normal transit time varies depending on where your vehicle is being shipped. A national delivery takes between 2 and 3 days. In general, a United Kingdom to Europe move or vice versa is delivered within 4 to 7 days. The actual time of your delivery may vary due to the route taken, weather, road conditions, occasional truck breakdowns, and border crossing customs delays. For the above reasons, no company can offer you a guaranteed date, day, or time.
Does Carys Collections assist with cross-border documentation?
Can I pick up the merchandise from your storage facility?
Who can I use to deliver the merchandise?
What forms of payment does Carys Collections accept?
Who is responsible for taxes and fees?
Does the 30-Day Money Back Guarantee have a usage limit?
We are pleased to offer a 30-Day Money Back Guarantee for eligible units; however, please be advised that this guarantee is subject to a maximum usage limit. This limit may range, and it will be explicitly detailed in the Sales Agreement.
Please note that any equipment exceeding this specified usage limit will be deemed ineligible for return under this program. We appreciate your understanding and encourage you to review the terms carefully to ensure a satisfactory shopping experience. Should you have any questions regarding this policy or its conditions, please feel free to reach out for clarification.